Privacy Policy

AirRight collects and processes the following categories of personal information to handle your flight compensation claim:

Required Information

• Full name (as shown on booking and passport)
• Email address (primary contact method)
• Phone number (for urgent communication)
• Date of birth (to match with airline records)
• Flight information: flight number, date, departure/arrival airports, booking reference (PNR)

Optional Information

• Nationality (may be relevant for jurisdiction)
• Passenger details for fellow travelers on the same booking

Financial Information

• IBAN (International Bank Account Number)
• BIC/SWIFT code
• Account holder name (must match your name)

Documents and Supporting Evidence

• Boarding pass (digital or photo)
• Booking confirmation (email or screenshot)
• Identification document (passport or national ID, if required by airline)
• Delay certificates or other airline communications (if available)